Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Processing Time
- All orders are processed within 8-12 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Domestic Orders: 3–7 business days.
- International Orders: 7–21 business days (depending on the destination).
Please note that delivery times are estimates and may vary due to customs, weather, or courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location and selected shipping method.
We may offer free shipping on qualifying orders during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available).
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or email.